YOUR PRIVACY
MATTERS.

01. INTRODUCTION

The Camden Group respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information we may collect when you visit thecamdenhq.com, communicate with us, submit an enquiry, or otherwise interact with our website and digital services.

By using the website, you acknowledge that you have read this Privacy Policy. Where applicable, we will obtain any consent required by law before collecting or using information for a particular purpose.

02. INFORMATION WE COLLECT

The information we collect depends on how you interact with The Camden Group.

This may include information that you provide directly to us, such as when you complete a contact or enquiry form.

03. HOW WE USE INFORMATION

We may use information provided to us for purposes including:

• responding to enquiries and requests;
• communicating with you about a service, reservation or business enquiry;
• providing and improving our website and digital services;
• understanding how visitors use our website;
• maintaining website security and preventing misuse; and
• complying with applicable legal and regulatory obligations.

We will seek to use personal information only for legitimate and relevant purposes and will avoid collecting information that is unnecessary for those purposes.

04. SHARING INFORMATION

We do not sell your personal information.

We may share information where reasonably necessary to operate the website, respond to enquiries, provide requested services, protect our systems, or comply with legal obligations.

This may include carefully selected service providers that process information on our behalf, such as website, hosting, communications, analytics, payment or technology providers where those services are used.

Where third parties process personal information for us, we expect them to handle that information appropriately and in accordance with applicable requirements.

05. COOKIES

Our website may use cookies and similar technologies to make the website function, understand how visitors use it and improve the experience.

Cookies are small files stored on your device when you visit a website. Some are necessary for website functionality, while others may support analytics or other features.

Where required, we will provide appropriate information and choices concerning non-essential cookies and similar technologies.

You can also control or remove cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.

06. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, resolve enquiries or disputes, protect our interests, or comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

07. SECURITY

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore exercise appropriate care when transmitting information online.

08. YOUR RIGHTS

Depending on applicable law, you may have rights concerning the personal information we hold about you.

These may include rights to:

• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of information where there is no lawful reason for us to continue retaining it;
• object to or request restriction of certain processing activities; and
• withdraw consent where processing is based on consent.

These rights are subject to applicable legal conditions and exceptions.

To exercise a privacy-related right, contact us using the details provided at the end of this policy.

09. THIRD-PARTY SERVICES

Our website may contain links to websites, platforms or services operated by third parties.

Those third parties operate under their own privacy policies and terms. We are not responsible for the privacy practices, security or content of third-party websites that you choose to visit.

We encourage you to review the privacy information of any third-party service before providing personal information to it.

10. CHILDREN'S PRIVACY

Our website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the matter and take appropriate action.

11. INTERNATIONAL TRANSFERS

Depending on the services and technology providers used by The Camden Group, personal information may be processed or stored in countries other than the country in which you are located.

Where applicable, we will take reasonable steps to ensure that international transfers are handled in accordance with relevant data-protection requirements.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable legal requirements.

When we make changes, the updated version will be published on this page and the "Last Updated" date will be revised accordingly.

We encourage you to review this page periodically so that you remain informed about how we handle personal information.

13. CONTACT US

If you have a question about this Privacy Policy, want to make a privacy-related request, or believe that your personal information has been handled improperly, please contact The Camden Group.